Persoft Systems

Having established back in July 1989, Persoft Systems Sdn Bhd has grown leaps and bounds from a 3-man company to where we are today – a 70-man strong and growing organization!

Along its growth path, Persoft Corp Sdn Bhd was formed as the holding company with five (5) wholly-owned subsidiary companies, all focus into key areas of Information and Communication Technology (ICT) augmentation, namely IT Security Audit Services, Software Research & Development and Outsourced Services.

OUR GROUP OF COMPANIES

The companies within the Persoft Group of Companies include:

Persoft Corp Sdn Bhd (658450-P)
Persoft Systems Sdn Bhd (183959-D)
Persoft Services Sdn Bhd (546983-K)
Persoft Properties Sdn Bhd (763174-K)
Xanadu Solutions Sdn Bhd (706994-D)
Paracation Sdn Bhd (272645-M)
Paracation (MSC) Sdn Bhd (704391-P)

Persoft Group’s principal business centers in ICT, where each organization focuses in different market sectors of the ICT industry, detailed as follow:

Persoft Corp S/B

Persoft Corp is the holding company to the Persoft Group of Companies

Persoft Systems S/B
(“PSSB”)

Working very closely with Microsoft since 1989 as a distributor, PSSB has been accredited with the Microsoft Large Account Reseller (LAR) and Microsoft Certified Solutions Provider (MCSP) status in 1993, making us the longest serving Microsoft business partner in Malaysia, if not the region.

Our appointment as the Microsoft Gold Certified Partner & Microsoft Certified Support Center (MCSC) further demonstrates our commitment and vision to "Helping Our Customers to Succeed" through a "Corporate Technology Resource Partnership".

Persoft Services S/B

Persoft Services provide shared service resources to entire Persoft Group Of Companies.

Persoft Properties S/B

This property division is a success spearheaded from the Persoft Group Of Companies into property development & management. It ensure driving high quality maintenance standards of its buildings with clean and healthy environment for its occupants and continued high valued for properties.

Xanadu Solutions S/B ("Xanadu")

Xanadu is a boutique IT company that provides solutions and services to businesses and entities in Asia-Pacific that has adopted open source as its strategic technology platform.

Paracation S/B ("PCSB")

Established in 1993, PCSB's strength at the forefront of Microsoft Technology Consulting

Paracation (MSC) S/B ("PMSC")

A MSC status company and Microsoft ISV competent, PMSC spearheads the group's R&D initiatives in the areas of IT Security Audit/Network Monitoring Tools.

OUR MISSION AND MODUS OPERANDI

“Delighting Our Customers and Helping Them Succeed” have always been our priority to ensuring a mutual trust in all our business engagement. In line with our mission, we see ourselves as:

A Corporate Technology Resource Partner

Persoft Systems’ entire working model is built on strong working alliances with industry leaders. As a “virtual service organization”, we continuously expand our scope in technical resources and provide our customers quality professional services.

Positioning ourselves as a single point of contact to our corporate customers, we are able to bridge them to the industry’s best-of-breed technologies as a value-added technology partner, which includes, but not limited to:

Adobe/ Macromedia	-	Value-added Reseller Partner
Hewlett Packard	-	HP Corporate Reseller Partner
IBM	-	IBM Platinum-Advance Partner
McAfee	-	Security Alliance Partner
Microsoft	-	Microsoft Gold Certified Partner (Infrastructure & ISV), Microsoft Accredited Education Reseller (“AER”), Microsoft Large Account Reseller (“LAR”), Microsoft Certified Support Centre (“MCSC”), Microsoft Business Solutions Partner (“MBS”) – Navision & CRM
Symantec/ Veritas	-	Symantec Enterprise Solution Partner
Trend Micro	-	Trend Micro Value-Added Security Partner (“TVSP”)
WinZip	-	Enterprise Licensing Partner, Malaysia

Our investment into the online procurement tool, ProcureLink also provides our customers with up-to-date prices for their ease of reference and online RFQ and/ or purchases, thus Making It Easy for our customers.

A Licensing Consultant
Persoft Systems has established itself as Microsoft’s prime Large Account Reseller (LAR), commanding a major market share in the Corporate and Education Licensing businesses in Malaysia. We are licensing experts, specialized in recommending the right solution to ensure customers’ full optimization of their volume-based licensing, including but not limited to, Symantec, Trend Micro, Adobe, WinZip and many more.

A Services Outsource Partner

Spearheaded by a team of experienced and qualified Project Managers, Persoft Systems has undertaken several major outsourcing projects, both on- and off-site, covering areas not limited to HelpDesk Services and Software Asset Management.

OUR ORGANIZATIONAL STRUCTURE AND STRENGTH

Business agility and flexibility have always been our core strength at Persoft Systems. We believe totally in employee empowerment for immediate decision-making to provide more efficient service to all our valued customers.

We believe our Business Model is able to provide significant advantages to any business partnership.

The Enterprise Business Division (EBD) comprises the following business units:

Enterprise Customers Unit (ECU)

Managed by a Sales Manager, our growing ECU Team comprises Licensing Advisors who strive to ensure customers’ full optimization of their volume-based licensing. Regular activities are also initiated to provide technology update and networking among all education and corporate licensing customers.

Virtual Sales Unit (VSU)

Lead by a Sales Manager, the VSU Team comprises experienced, highly motivated and cheerful individuals who provide “instant response” to all sales enquiries and support sales related functions.

Customer Care Unit (CCU)

Headed by a capable manager, the CCU Team of young and energetic ladies provides marketing and administration services direct to our customer base. Equipped with sound knowledge and high commitment level, customer service is not compromised within CCU.

Profesional Sales Unit

Spearheaded by a team of experience and qualify consultant that provides IT infrastructure Consulting and Services. With this services, we are able to quickly and effectively bring an organization’s technology up to date.

PROJECT AND CUSTOMER REFERENCE

Since our change of business direction from product distribution to providing solutions and services to direct corporate, we’ve developed trained resources to secure several major projects in the following areas:

Windows & Email Migration Projects – Windows 2000 Active Directory Services & Exchange Server 2000
Software Asset Management – Systems Management Server (SMS) & SAMLite
Customized Solutions (Visual Basic & Microsoft SQL Server)
Outsourcing of Services
Migration to Microsoft Platform

Listed below are brief descriptions of some of the major projects completed to date:

	Windows & Email Migration Projects
Agie Charmilles (SEA) Pte. Ltd	Exchange 5.5 to Exchange 2000 migration and co-existence project on Windows 2000 Active Directory platform, spanning 7 Asia countries and 8 sites.
DRB-HICOM Berhad	Migration from Windows NT and Exchange 5.5 to Windows 2000 Active Directory and Exchange 2000, covering one (1) location with 250 users.
Local Bank	Windows 2000 Active Directory Branch Migration, covering in access of over 100 branches nationwide.
Multinational Bank	Implementing Windows 2003 Active Directory and Client Deployment for 4,400 user nation wide.
Berjaya General Insurance	Implementing Windows 2003 Active Directory consulting and deployment services
Faber Group Bhd	Implementing of Exchange 2003 with push mail configuration services.
Lemabaga Perlesenan Tenaga Atom	Implementing of Microsoft System Centre configuration manager consulting and deployment services.
SCOMI Group Bhd	Implementing of Windows 2003 and exchange 2003 consulting and deployment services.
Automotive Corp (M) Sdn Bhd	Implements of Windows Server 2003 Active Directory and Veritas backup executive migration from v8.5 to v.10.0
	Headed by a capable manager, the CCU Team of young and energetic ladies provides marketing and administration services direct to our customer base. Equipped with sound knowledge and high commitment level, customer service is not compromised within CCU. Some of the regular CCU activities and initiatives include providing license renewal reminders, news updates on the latest technology through its monthly articles and the biannual “BizConnexion” seminars for our customers.

	Software Asset Management
Siemens Malaysia Sdn Bhd	Microsoft Systems Management Server 2.0 Deployment, covering 4 locations and 400 users
Royal & Sun Alliance Insurance (M) Berhad	SAMlite impllementation for 400 users.
QBE-MBF Insurance Berhad	SAMlite implmentation for 400 users.

	Outsourcing Of Services
A Multinational Bank	Outsourcing of IT Helpdesk operations (on-site), covering hotline call response, hardware maintenance, procurement of IT related products and software custodianship in access of 1,000 PCs organization wide.
Elken Sdn Bhd	Outsourcing of Desktop Support Services
Transmile Group Berhad	Outsorcing of Entire Companies IT Help Desk Operations

	Video & Voice Conferencing
Pantai Medivest Sdn Bhd	Video and Voice Conferencing for 3 Sites (Melaka, Johor and KL) on ISDN Dialup. Live content and presentation sharing between sites.


	Our Achievements
	Our years of experience in the ICT arena, built entirely based on "The Virtual Service Organisation" model, has earned us many pretigious recognition by industry leaders, the latest being (partial):
	Microsoft Partner of the Year Award FY99 Micorosoft Large Account Reseller Excellence Award FY99, FY00, FY01,FY02,FY03,FY04,FY05 & FY07 Concluded the 1st Microsoft Enterprise Agreement (EA) in Malaysia - Proton Edar Adobe Outstanding Sales Performance 2004 (Malaysia) Adobe Reseller of the Year 2006 (Malaysia) Hewlett-Packard Million Ringgit Club Award 1999 & 2000 Symantec Corporate Partner/Reseller of the Year Award 1997 & 1998 Symantec Sales Excellence Award 1999 Symantec Commitment Award 1999 Symantec Gold Partner IBM Platinum Partner Award 2003 SIRIM Quality Test achievement - the product brand name LaserGreen Remanufactured Toner Catridges have passed the SIRIM Quality Test, reporting defect rate of only 2%, which is just about comparable with Hewlett-packard's original toner catridges

	Our Clients (Partial)
	Many Prestigious and leading organizations have been with Persoft Systems since we first started operations. We are confident these are satisfied customers who do not compromise on quality and efficiency. Among them are:
	Alliance bank Berhad Arab Malaysian Bank Berhad Celcom (Malaysia) Berhad Digi.Com Berhad Genting Group of Companies Kumpulan Guthrie Berhad Malaysia Resources Corporation Berhad Nestle (M) Bhd Pantai Medivest Sdn Bhd PETRONAS POS Malaysia Bhd Sharp-Roxy Sdn Bhd Sony Group of Companies Setiausaha Kerajaan Selangor Standard Chartered Bank (M) Bhd Telekom Malaysia Bhd Tenaga Nasional Bhd UEM Group of Companies Universiti Malaya DHL Measat Broadcast Network Systems Sdn Bhd

	SUMMARY
	At Persoft Systems, our philosophy in customer service operates on the premise that our customers enjoy:
	Single-point of reference to information and services Preferential pricing on strategic business partners products Consultative integrated pre-support and post-support services Technology updates and corporate employees service program
	Our bi-annual appraisal also ensures that every staff is given individual attention and training as and when required. This exercise also provides the oppurtunity for both parties to grow and mature towards achieving Total Customer Satisfaction.