IP Communications

GenCom™

GenCom™, a complete suite converging data, voice, video and collaboration tools

Increase your business acumen in a cost efficient manner by using GenCom™ advanced IP communication technology, which offers the flexibility and advantages of using data, voice, video and business collaboration tools.

Your business will consolidate four disparate communication mediums into a single, flexible, powerful, easy-to-manage and cost-effective infrastructure using GenCom™.

Decision makers, executives and employees in your business can easily access data, voice, video and share business collaboration tools from a single interface within GenCom™. This flexibility and convenience is a time saver and productivity enhancer. It reduces costs, shortens the business cycle and more importantly, allows your business to become increasingly responsive to your customers.

GenCom™ delivers an immense flexibility to your enterprise and can automatically scale to suit your business expansion either in the form of additional employees or additional offices in new locations. Its deployment and configuration simplicity will be advantageous for enterprises that use ad-hoc, mobile or temporary project offices. These offices can be quickly fitted with GenCom™ to ensure your mobile workforce stays connected to the rest of your enterprise and at the same time, is able to access enterprise resources.

GenCom™ guarantees a risk-free migration path owing to its multi-protocol compatibility and software-based structure, shaped on Open Communication architecture. This future-proofs your GenCom™ investment. Furthermore, GenCom™ features and flexibility will prove strategic to you as enterprises must cope with increasing competition while using lesser resources.

Leverage on GenCom™. It has unique communication capabilities and will enhance your enterprise’s competitiveness.

Key benefits

• Instant savings. Unlimited usage eliminates need for costly IDD calls.

• Economical. Optimizes use of existing underused IP infrastaructure

• Simple set-up. Up and running, easy-to-configure within minutes

• Superb quality. Consistent data, video and voice quality with GenCom™ SIP technology, narrowband or broadband.

• Security. Secure virtual private network guarantees a point-to-point confidentiality for GenCom™ users.

• Easy management. GenCom™ call control features and services are engineered to be user intuitive and allow ease of management

• Browser-based. Configure GenCom™ from a browser either from your office or remotely.

Features

• Authorization Policies. Apply call control policies to segregate personnel with different communications access.

• Auto Answering. Preset GenCom™ to automatically accept all incoming calls without having to physically press ‘Accept’.

• Call Hold. Put caller on hold and make a consultation call to another party.

• Call Transfer. Transfer a call to another internal extension or external number.

• Collaboration tools. Share enterprise applications to increase communication clarity and job productivity.

• Do Not Disturb. Block incoming calls to make outgoing calls.

• File Transfer. Send and receive electronic documents while in a voice or video call in GenCom™.

• Instant Messaging. Use non-intrusive text messages to alert colleagues or employees.

• Phone Book. Contact list is populated and kept in a central phone book for easy access.

• Presence Status Notification. Online/Offline/Busy status.

• Video Call. Turn on your webcam and easily make video calls to colleagues with GenCom™

• Voice Call. Make and receive voice calls to colleagues from your notebook, PC or any IP communication device.

• Voicemail. Automatically records every voicemail and relays the employee’s designated email address. A text message notifies the arrival of new voice mails. Takes only one-click to play the recorded voice mail.

• Whiteboard. Innovate and exchange ideas by virtually sharing a whiteboard to diagnose problems or express solutions quickly.

Enterprises can use GenCom™ to rapidly consolidate three traditionally independent communication silos; data, voice and video, into a single, cohesive, cost-efficient and manageable infrastructure. The GenCom™ engine is immensely flexible, using a Session Initiation Protocol (SIP) Registrar and Proxy Server compliant with RFC 3261 SIP

Supported Standards
• SIP RFC3261
• XML
• TCP/UDP
• Microsoft Remote Automation Client
• Visual Basic 6.0 Runtime Cabinet
• SNMPv3
• HTTP/HTTPS

Supported Client Browser Environment
• Microsoft Internet Explorer 5.5x
• Microsoft Internet Explorer 6.x

Supported End-Point Communication Clients
• PDA
• PC / Notebook
• Mobile Phone

To arrange for a demo, please call May Ta / Shuba / Soe Cheng / Loi at 03-7806 3078 / 79 or email to:
info@persoft.com.my

To purchase online please click here